WordPress Support & Maintenance Service

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Speed Optimization

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Secure Daily Backups

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SSL Management

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Advanced Security Monitoring

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Ongoing Website Edits

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Safe Updates

Why Website Owners Trust WPAegis

How do I get started with my care plan?

Getting started is simple. Choose the plan that fits your needs, and we’ll guide you through a quick onboarding process. Once we have secure access to your site, we begin with a full health check, performance audit, and initial backup. This whole process takes 24–48 hours.

What’s included in your limited edits? What’s not included?

Limited edits cover content updates, plugin installations, menu changes, styling tweaks, and general WordPress adjustments.
Not included: custom development, plugin/theme builds, or tasks that involve more than 30 minutes of work or custom code.

Can you fix my site if it’s already broken?

Absolutely! We can assist with your broken site. Our team frequently addresses issues with websites, especially WordPress.
Whether your site is down, showing errors, stuck in maintenance mode, or affected by a failed update, plugin conflict, or malware—we will thoroughly evaluate the situation.
Based on severity, we’ll act swiftly either through our Pro Plan or a one-time repair during onboarding.

Every project begins with a secure backup and root-cause analysis to ensure full coverage. Once your site is stable, we implement ongoing maintenance, security enhancements, and performance improvements to prevent future issues.

Do you offer phone support?

At this time, our support is handled via email and secure ticketing to ensure all issues are documented and resolved efficiently. This allows our team to respond quickly with complete context, especially when technical issues are involved.

What if I have multiple sites that need to be managed?

No problem. We work with agencies, freelancers, and multi-site owners. Whether you have two sites or twenty, we’ll create a care plan structure that keeps everything secure, optimized, and easy to manage.

Do you manage WooCommerce websites?

Yes, WooCommerce sites are fully supported on our Advanced and Pro plans. WooCommerce stores often require extra care due to complex plugins, dynamic content, and high-traffic checkout flows.
Our experienced team is well-equipped to handle these needs with precision and reliability.

How does onboarding work?

Once you sign up, you’ll receive a secure form to share access details.
We start with a full site review:

  • Checking for outdated plugins
  • Taking a full backup
  • Running a security scan
  • Setting up monitoring tools

Most sites are fully onboarded within 1–2 business days.

Can I switch plans later?

Yes, you can upgrade or downgrade your plan at any time. Just reach out and we’ll make the change for you with no disruption to your service.